When a customer calls, you want to impress them with excellent service, right? BlueFolder's customer service software gives you instant access to each customer's service history with just a few clicks. Our subscribers love this feature because it makes them look organized and efficient while simultaneously allowing them to deliver the best level of customer service management possible.
Contacts & Locations
BlueFolder supports multiple contacts and locations per customer record. Even your biggest customer accounts are no problem for BlueFolder. You can also easily identify which contact and location are the "primary" for each customer.
BlueFolder's customer portal allows you to take your business to the next level by enabled your customers to directly interact with your service management system anytime. Sophisticated permissions and customization allow you to extend your company brand while only exposing the information you want your customers to see.