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Still wading through mountains of paper when customers call? Improve your communication and response times by putting all of your customer information in one place. Instantly lookup a customer's active jobs or their past service history. You can even empower your customers to create & view their own jobs through our customizable customer portal.
Learn more about Customer Service Management »
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Are you still using spreadsheets and sticky notes to keep track of your service work? If you want to take your business to the next level, you need to get organized. BlueFolder gives you all the tools you need to track service requests, assignments, status, schedules, billable activities, contracts, and more.
Learn more about Managing Service Requests »
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Say goodbye to painful billing! Customers report that our built-in QuickBooks integration saves them hours and hours of data entry time each month. Reducing data entry time helps you get invoices out the door faster, thus decreasing the time it takes to get paid. Saving hours each month and getting paid faster... who wouldn't want that?
Learn more about Service Billing & Invoicing »
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Getting your technicians to adopt a service management system is probably not high on your list of fun things to do. We understand that technicians don't like data entry (who does?), but at BlueFolder we pay close attention to making our solution easy for your techs, because if your techs don't use the system, you won't achieve the results you desire. Our strategy is working... our customers consistently tell us that their techs really like BlueFolder!
Learn more about Managing Technicians »
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Like most service companies, your team is probably on the go most of the time. Getting access to your service management system doesn't have to be a chore when you have BlueFolder. Because BlueFolder is a web-based solution you can access it from anywhere, at anytime. But we also offer a mobile edition of BlueFolder designed specifically for smartphones. BlueFolder Mobile is fast and efficient because it includes only the features critical to completing work in the field and is designed to work over a low-speed connection.
Learn more about Mobile Service Software »
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Scheduling a team of people doesn't have to be a nightmare. BlueFolder's dispatch and scheduling features make it easy to see who's available to be scheduled, as well as what jobs have already been scheduled.
Learn more about Job Scheduling »
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If your business is responsible for servicing equipment, you'll appreciate the robust equipment tracking features in BlueFolder. Keep track of what equipment your customers own and when the equipment was last serviced.
Learn more about Equipment Tracking »
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As a business owner, you know how important it is to monitor and analyze the key metrics of your business. BlueFolder makes it easier to figure out how your business is doing with lots of built-in reports, and several dashboards. Custom reports are also available by contacting our support team.
Learn more about Reports & Dashboards »
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BlueFolder includes built-in email & calendar integration. Just send an email to your BlueFolder "dropbox" address and a new Service Request will be automatically created for you. It couldn't be easier. And your BlueFolder calendar can easily be synced with your personal calendar application via iCalendar subscription. We also offer a developer API that enables you to develop custom integrations with your existing business applications.
Learn more about BlueFolder Integration »
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BlueFolder includes robust customization capabilities that make it easy to tailor it to fit your business. Our customers include companies from many different service industries and customizability is the magic that makes it possible to have a solution that works for so many.
Learn more about Customization »
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We understand that trusting the security of your business (and it's data) to an online application is a big deal. Our success as a company depends upon keeping our customer's data safe and secure. We value your business and are committed to protecting your security and privacy.
Learn more about Security & Privacy »