BLUEFOLDER SURPASSES YEAR OVER YEAR REVENUE WITH RECORD Q1 2008 RESULTS
Company Propels Service Excellence in Technology, Healthcare and Manufacturing Industries
Colorado Springs, CO. - May 6, 2008 - BlueFolder, the leader in Service Team Automation (STA) solutions, today announced record year over year revenue growth in the first quarter of 2008 versus 2007. Total revenue for Q1 2008 increased 78 percent over the same quarter last year and total revenue for 2007 had increased 141 percent compared to 2006. The Company also more than doubled its customer base in 2007, growing the number of companies using BlueService by 111 percent.
BlueFolder provides its customers with software-as-a-service and streamlines the process of communicating with field workers in real time via its BlueService application that can be accessed from any browser and mobile devices. The strong industry demand for the tool is not surprising considering the continued growth of the SaaS industry.
Liz Herbert of Forrester recently discussed in her March report, "Competing In The Fast-Growing SaaS Market," that SaaS continues its fast-paced growth as buyers seek shorter deployment times, faster ROI, and pay-as-you-go pricing. Additionally, Yankee Group's "Anywhere Enterprise -- Small and Medium: US Managed IT and Communications Services Survey," states that SaaS is currently growing at 20 percent, per year.
BlueService deploys quickly and is delivered via a subscription model. It helps subscribers build strong relationships with their clients so they may provide optimal client service. Longtime subscriber Konica Minolta has improved customer service as BlueService helps teams communicate more clearly about service appointments in advance which assists customers with planning and makes for a more satisfied customer.
"We focus on ensuring our subscribers and their customers are happy. By empowering subscribers to quickly automate their service management and billing online, we allow them to focus on their core business," said Brian Stout, CEO, BlueFolder. "We're glad to serve customers such as Konica Minolta, who have been with us since the early days."
When Konica Minolta first became a subscriber, 85 members of the company's field service, applications and preventive maintenance departments were managing their appointments and customer information in BlueService. These users have adopted the tool and within just a couple of hours, are working their schedules and updating customer information without any formal training.
2008 marks an exciting year for BlueService subscribers. Having just released a significant upgrade, BlueFolder plans to continue with regular enhancements to BlueService and has some exciting new features planned for the coming year.
About BlueFolder
BlueFolder is the world's leading provider of Service Team Automation (STA) Solutions. Its flagship offering, BlueService™, is a web-based and fully managed application delivering a simple and accessible method for businesses to manage their service teams and extended resources. Through the power of BlueService, and with no need for software or hardware, companies of all sizes are reaching an immediate return on investment by significantly increasing efficiency and dramatically reducing operational costs. Named as a finalist for Product of the Year by Small Business Technology Magazine, BlueService is priced on a monthly basis and does not require an annual commitment. For more information, visit BlueFolder's website at http://www.BlueFolder.com or call 866.253.BLUE.